Inference Solutions is the global leader in cloud-based IVR and complex call handling and
Inference Solutions is the global leader in cloud-based IVR and complex call-handling and messaging solutions. Its flagship product, Inference Studio, acts as a self-service creation environment within a standard web browser. From simple touch-tone IVRs to more sophisticated call handling and routing, Inference brings easily deployed technology to a wide range of global customers.
Only Inference offers a carrier-focused hosted IVR and self-service platform, supporting more than 28 carriers and service providers across Tiers 1, 2, and 3. Inference is a hosted IVR and self-service partner for BroadSoft, the world’s largest soft-switch vendor, which powers service providers across over 70 countries. Inference delivers a unique product offering for each of Broadsoft’s 600 carriers.