Natural Language Processing is the “secret sauce” that distinguishes run-of-the-mill bots and virtual agents from automated advisors that engage in meaningful conversations leading to substantive outcomes.
In this webinar (Wednesday, March 13, 2019), join Opus Research and Inference Solutions to learn how Natural Language Processing is the key to:
Giving consumers the experience they expect
Lowering both operational costs and customer effort
Lengthening the list of tasks that can be automated
Supporting “omnichannel” and digital transformation strategies