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React 2.0 and Predictive Dialer

Santosh Kulkarni, VP Product

20 June, 2018 4:00 PM AEST (Australia)

Inference React is an XSI management platform for BroadWorks service providers and their customers. React allows you to filter any XSI event in your BroadWorks enabled enterprise and respond in any manner you want.

The latest update of React includes pre-built apps that can be accessed. This webinar will highlight one such app - Predictive Dialer.

Using a sophisticated, unsupervised, learning algorithm, the dialer computes the pacing algorithm for your outbound campaign to increase agent talk time and at the same time keep the abandoned calls to a minimum.

Learn how React and Inference Predictive Dialer can enhance your BroadWorks based solution or service offering in this one hour webinar.