Marketing Manager, Field & Programs (SF, Austin or Remote)

Our AI-powered Intelligent Virtual Agents automate the routine and repetitive conversations handled by live agents, freeing human agents to provide value where they’re most needed. Organizations of all types, from small businesses to Fortune 500 enterprises, entrust the front line of their call centers to Inference’s Virtual Agents. Businesses and government organizations alike rely on Inference to streamline inbound and outbound customer communications.

Inference provides an Intelligent Virtual Agent platform that was designed for telecommunications carriers. It allows them to offer high-margin, value-added services to complement their core offerings with AI-powered, automated self-service via voice, web, SMS and mobile applications.  

Inference provides carriers with a unique, business-critical capability - it allows them to easily configure service offerings for resale to key verticals at target price points. In addition, Inference’s easy-to-use studio environment gives them the ability to build and extend applications without the support of a development or PS team. Inference is trusted by leading carriers around the world including AT&T, Telstra, CBTS, Vonage and Nextiva to power self-service solutions for a wide range of target verticals including government, retail, travel, enterprise and SMB. 

Inference is also resold by leading UC and Contact Center software providers like Cisco and 8x8 as an automated, self-service and communications extension to their platforms.

 As a Marketing Manager you will be responsible for the execution of marketing programs that drive bookings and monthly recurring revenue (MRR). This is an exciting opportunity to play a pivotal role in developing, launching and managing critical demand generation programs.

Successful candidates will have experience in event management and the management of marketing programs including email, webinars, direct mail and ABM campaigns.

If  you have a passion for marketing and helping to grow a start-up we want to hear from you.

Responsibilities

  • Drive Inference’s participation in partner and corporate events.

  • Manage marketing campaigns including direct to enterprise demand generation.

  • Collaborate with peers at Inference partner organization to drive co-marketing programs.

  • Manage the development of content assets that will be used in various campaigns.

  • Manage budgets and ensure positive return on investment in marketing programs.

  • Manage the Inference relationship with marketing peers at partner organizations. 

  • Collaborate with the Inference team to support the overall growth of our programs.

Requirements

  • Must have experience managing events and marketing programs that drive pipeline.

  • 5+ years of experience in event marketing and/or program management.

  • Previous experience with Cisco, BroadSoft or other service solution sold through telcos is a plus.

  • Excellent listening, oral and written communication/presentation skills

  • Experience with the development of other content assets (Presentations, Video, Demonstrations, Web Content) is a plus.

  • Experience actively managing marketing programs.

  • Self-starter who is able to work independently as well as part of a highly distributed team.

  • Ability to work in a dynamic start-up environment with minimal established process.

  • Ability to manage and track budgets effectively.

  • BA/BS.

Benefits

We're building a talented but humble team where everyone has the opportunity to have immediate impact. You will also help form the cultural foundation of the Inference Solutions team. If this sounds like your kind of challenge, we want to hear from you!

  • Comprehensive health, medical, dental, vision insurance for you and your dependents (90% covered by the company, incl. dependents).

  • Flexible vacation policy

  • Awesome team that cares about Inference's mission, product and co-workers!

  • Competitive salary and meaningful equity in a fast-growing start-up

  • 401(k) program

Inference is an equal opportunity employer. We believe in diversity and inclusion as a strength. This is a full-time salaried position with comprehensive benefits.

Please submit your resume and a cover letter that describes why you are interested in joining the team. Highlight your past experience building pipeline through channel programs along with your experience working with UC, Contact Center and Telecommunications providers. Apply at careers@inferencesolutions.com