Inference Solutions Expands Global Footprint with North American Investments into Cloud-IVR

Company grows executive team in the U.S., adds San Francisco office

SAN FRANCISCO, Nov. 3, 2016 /PRNewswire/ -- Inference Solutions, ( a global leader in the delivery of cloud-based IVR and complex call handling solutions, today announced an expansion of its North American operations and subsequent additions to the company's executive team. Further signaling the significant market opportunity, CEO Callan Schebella has relocated to the U.S. and will be based out of the new office in San Francisco.

"We launched in the North American market just three years ago, and we're already working with over 25 telecom carriers globally," said Callan Schebella, Inference Solutions CEO. "Because so many of our partners are based here, a move to the U.S. was pretty much inevitable."

Supporting this growth, Inference welcomes the appointments of its Executive Vice President of Sales for the Americas, Greg Callanan, and its Chief Marketing Officer (CMO), Lynne Salmon.

Greg Callanan, VP of Sales 

Greg brings over 30 years of sales and business development experience, including significant Unified Communications and Collaboration (UCC) roles with BroadSoft and Cisco Systems. During his tenure at BroadSoft, he led the Americas Sales team from the start-up phase through IPO developing relationships with over 300 Carrier customers across the region. At Inference, he is responsible for leading North American sales.

Lynne Salmon, CMO


With 20 years of marketing and business management experience, Lynne has held senior regional roles with Oracle Taleo and SAP SuccessFactors, and most recently led the integrated marketing function for its HR solutions business globally. At Inference, she is responsible for leading the strategic marketing direction to build the company's brand awareness and market development growth.


  • Inference is now resold by more than 25 telecommunications carriers globally with a majority of these headquartered in the U.S. 

  • The company continues to attract new carriers to the Inference network each month. 

  • North America now accounts for 60% of revenue. 

  • Overall revenue growth continues to track at triple-digits year-on-year. 

For more information about Inference, please visit

About Inference

Inference Solutions is a global leader in the delivery of cloud-based IVR and complex call handling solutions. Inference's flagship product is Inference Studio, a full service creation environment for voice self-service, delivered via a standard web browser.  Whether the need is for a simple touch tone IVR or a complex self-service application, Inference Solutions is proven to be faster and less expensive to deploy. Inference operates with over 25 telecom carriers globally and has dedicated points of presence in North America and Asia-Pacific.

Richard Dumas