Presales Engineer (UK)
Inference is a fast growing SaaS tech startup helping enterprises automate their customer communications using advanced AI and speech interaction technology.
Our Government, Fortune 500 and small to large enterprise customers trust and rely on Inference Virtual Agents to automate transactions, support live agents and handle millions of conversations globally across phone, text and web.
If you are a hands-on technologist that likes engaging with customers and solving real world problems then Inference is looking for you!
When it comes to presales, Inference's unofficial mantra is 'All demo, all the time', so you will need to be comfortable demonstrating our products at a very detailed level.
At Inference we routinely build applications in under an hour, face-to-face with the customer. You will become an expert in the full Inference portfolio, from Studio to QforMe and Inference React.
To be successful in this role you need to:
Be great at presenting and distilling complex problems down into simple terms.
Be able to write and prepare customer documentation.
Have a good awareness of the technologies involved - which will include premise based platforms like Avaya and Genesys as well as Carrier environments and protocols (e.g. SIP and RTP).
Experience with IVR is desirable as is experience with call center environments and related technologies.
We are open to candidates from all levels of experience.
Apply at firstname.lastname@example.org