Our award-winning IVA platform has now been completely redesigned & rearchitected
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This demonstration shows how a virtual agent can offer support over the phone and through web chat. It shows how the virtual agents can escalate a call to a human agent and communicate with a live agent to ask for approval to complete a transaction.
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This demo video shows how organizations can use virtual agents to provide automated answers to frequently asked questions about the COVID-19 virus.
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This demonstration shows how retailers can use virtual agents to fill shifts when workers call in sick.
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BOPIS allows allows you customers to speak to a virtual agent when they arrive at the store to pick up an item that they purchased online.
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This demonstration shows how businesses of all sizes can use virtual agents to answer routine and repetitive questions.
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This demonstration shows how telecommunications service providers can build an Intelligent Virtual Agent that automates outage reporting.
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Our Open Form Node uses the Open Form Type allowing you to use Inference's pre-build Dialogflow agents as you develop conversational interactions within Inference Studio.
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Watch this video to see how a virtual agent can wait in line for you.
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This demonstration shows a caller asking a virtual agent to change his address. This is a task that is very difficult to implement using touch tone or directed dialog interfaces. It also shows integration with the Five9 Cloud Contact Center and Agent Desktop.
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